This is shown in the booking confirmation if you choose breakfast (BB) or room only (RO) At most hotels, breakfast is not included in the standard price, but you can add it for an additional fee during the hotel selection process when making your booking or at some hotels you can add it after the check.

You can choose the location of the hotel yourself. There are various locations available, including a central location in the city centre.

Stadiums are usually located outside the heart of the city, making the neighbourhoods where they are situated less attractive for staying. Additionally, the most popular hotels are often located in different neighbourhoods than where the stadiums are located. That's why, in such cases, we offer you a hotel in the city centre. This way, you can experience more of the city during your football trip! If the stadium is centrally located, we have several hotels available in close proximity to the stadium. When making your booking, you will see the location of your hotel in relation to the stadium.

When you are searching, we check in real-time for available hotels based on your travel dates and the number of people you are travelling with. It's important to note that if you perform a new search later, the hotel room you previously viewed may have been booked by someone else. By choosing to book the displayed hotel, you ensure your room is reserved. Immediately after completing your booking, you will receive an email confirmation. We hold the room for a maximum of 20 minutes after you initiate the search, giving you enough time to finalise your booking.

You will receive the tickets no later than 24 hours before the start of the match. More and more clubs are using e-tickets or mobile tickets, which are primarily sent via email. Although most stadiums allow ticket scanning from your phone, it's always a good idea to have a printed copy as a backup. If you are already on the way and it becomes necessary to print the tickets, you can ask the hotel to do it for you.

Once a match is confirmed the date and time will be displayed on our website. (when it is not confirmed there is no time and packages are automatically set for 2 nights). Or you can check the football clubs official website.

During the season, match dates and kick-off times can still change. These changes can have various reasons, such as live TV broadcasts, unexpected domestic cup matches, and European club obligations.

In Spain and Italy, the exact match days and kick-off times of all matches are usually confirmed approximately 10 days before the respective match dates. It is important to know that during a match week, there is usually one match on Friday evening and sometimes one match on Monday evening. The remaining matches take place on Saturday and Sunday with kick-off times at 22:00 and 18:00 respectively. While the home matches of the "big clubs'' are usually scheduled on Saturdays or Sundays, this is not 100% guaranteed.

In most other leagues, match times undergo fewer frequent changes, typically being confirmed approximately 2 weeks before the scheduled date. Nevertheless, by following our recommended travel schedule, you can always count on attending the match. However, we strongly advise double-checking the confirmed match time before your journey, as indicated in your travel documents. This precaution ensures that the date is accurate and helps avoid any possibility of missing the match.

If the fixture changes and falls outside of your itinerary, we can adjust your travel dates to ensure you see the match. Read more about the different level of match protection on our service package page.

Thanks to our 100% seating guarantee we ensure that you will be seated together during the match! We guarantee this for groups of up to 3 people. If you are travelling with a larger group, we may sometimes need to divide the group into smaller groups. However, we always strive to place the groups as close together as possible. If you would like the entire group to sit together, we recommend contacting us. We will see what we can arrange for you. For Barcelona tickets; These may be alongside one another, diagonally connected, with stairs or another fan in between. We will always prioritise the option of pairs alongside one another. In the case of a reservation of more than two seats, the system will try to make sure all the seats are as close together as possible, grouping them in pairs whenever we can. In the event of your choosing an uneven number of tickets, one seat will be located as close as possible to one of the pairs.

Yes, it is possible to attend multiple matches in a weekend. However, it's important that the matches are scheduled on different days and there is enough flexibility in your flight schedule. You can book a package through our website and then send an email to our customer service indicating which additional match tickets you would like to purchase. We will then add these tickets to your booking.

No, unfortunately, we cannot reserve wheelchair seats for you. Each stadium has its own rules and procedures for booking wheelchair seats. We recommend consulting the website of the respective club and submitting a request there.

With us, you can select a category for your seat in the stadium, but you do not choose a specific seat. Based on your category selection, we will provide the appropriate match tickets.

Immediately after placing your booking, you will receive a confirmation via email. Haven't received it? Please check your spam folder to be sure. If you need us to resend the confirmation, please contact us via email.

You will receive your travel documents within 7 working days after full payment of your trip. If you choose to pay in two instalments, you will receive the travel documents 7 working days after the payment of the second instalment. The travel documents will include all the necessary travel vouchers.

If you have booked a trip with a kick-off less than 7 days away, you can expect to receive your travel documents soon. Our team will prioritise processing your booking and sending you the necessary travel papers. Typically, you will receive them via email within 24 to 48 hours of your booking confirmation.

Many airlines nowadays only offer online check-in. In your travel documents, you will find a guide with instructions for this process. The check-in procedure may vary depending on the airline.

Upon check-in at the hotel reception, you will receive the keys to your room upon presenting the voucher in your travel papers.

You will receive the match tickets no later than 24 hours before the start of the match. More and more clubs are using e-tickets or mobile tickets, which are primarily sent via email. It is still advisable to print the tickets. If you are already on the way and it becomes necessary to print the tickets, you can ask the hotel to assist you with this.

We currently do not offer travel or cancellation insurance. We do advise you to get travel insurance on the side.

If you have booked a package with a flight, we can change the name on the flight for you. For this service, we will charge the rate determined by the airline, plus a €30 handling fee.Some airlines do not provide name change, a new ticket needs to be bought. The match tickets are non-refundable, but it may be possible to transfer them to another name, depending on the specific conditions set by the clubs. The name change for the hotel is free of charge. Please contact us for more information and available options.

After making your booking, we immediately reserve your flight. We are ready to assist you in exploring the options, but we want to remind you that changing your flight is not free of charge.

We only offer stadium tours for select clubs. You can see the available options in the category section on our website. You can also find information on our website under the respective club's section.